FAQ
BOOKING YOUR CONSULTATION
Booking a consultation with us is easy:
Simply call our call centre at 604-638-7546(SKIN) or email us at info@dermallaser.com.
One of our Patient Coordinators will book your consultation at your desired Dermal Laser location: Downtown Vancouver or North Vancouver.
YOUR CONSULTATION
During your consultation, one of our Medical Team members or Certified Technicians will speak with you about your specific treatment, discuss benefits and expected results, review your medical history, and answer any questions you may have. They will work with you to create a personalized skin care plan, design a flexible treatment schedule, and provide treatment preparation instructions. If you are having laser hair removal or a skin rejuvenation treatment they will also perform a skin patch test as a safety precaution. Our goal is to ensure that when you leave your consultation you are confident and comfortable, and you have an accurate understanding of the type of results you can expect from your treatment.
POST-TREATMENT FOLLOW-UP
Please remember: Your Dermal Laser Medical Team member is here to answer any and all questions that you may have post treatment. You can also call or email our clinic staff 6 days a week. All questions will be answered within 24 hours during business days, after hours you may email us at info@dermallaser.com.
Our Call Centre is open six days a week:
Monday to Friday: 9:00 AM to 7:00 PM
Saturday: 9:00 AM to 6:00 PM
When it’s time to receive your complimentary consultation, please arrive 10 minutes early to fill out the appropriate paperwork.
ULTHERAPY
Ultherapy is a proven treatment with a well-established safety profile. Is currently marketed worldwide in more than 75 countries, withe over 1.5 million treatments performed globally to date. In addition, ultrasound energy has a proven track record, with use in the field of medicine for more than 50 years.
Ultherapy is a non-invasive cosmetic procedure that uses time-tested ultrasound technology to stimulate the formation of new collagen deep below the skin’s surface.
The procedure takes about 30 to 90 minutes, depending on the area treated, and there is no downtime afterward.
It is also the only procedure to use ultrasound imaging, which allows practitioners to actually see the layers of tissue targeted during the treatment and ensure the energy is deposited precisely where it will be the most beneficial.
With Ultherapy, there is no downtime. After your procedure, you can resume your normal activities immediately.
Since the procedure stimulates a person’s own collagen production, how long the results last depends on the individual. While results appear over two to three months, results may improve over the following three to six months, and can last up to a year or more.
The treatment produces new collagen on the inside, but the individual’s natural aging process will dictate how long that translates into visible results on the outside. Future touch-up treatments can help provide more control over the aging process, which varies by individual
As the ultrasound energy is delivered, you may feel tiny amounts of energy being deposited to precise depths, stimulating the collagen-building process.
Comfort levels vary from person to person, but the sensation only lasts while the ultrasound energy is being delivered.
BELKYRA
Your Dermal Laser practitioner will customize your BELKYRA™ treatment regimen, including how many treatments you need, based on your desired chin profile. Many patients experience visible results in 2 to 4 treatment sessions.
COOLSCULPTING
The price for CoolSculpting procedures varies depending on your areas of concern, the number of sessions needed, and your ultimate goals. We will help create a customized treatment plan, in person, that’s tailored to your body, your goals, and your budget.
Good candidates have noticeable bulges in certain areas they’d like to get rid of. The CoolSculpting fat reduction procedure is specifically designed for those who have unwanted fat that resists diet and exercise. Unlike gastric bypass surgery, the CoolSculpting procedure is not a weight loss solution for people who are obese. It is, however a non-surgical alternative to liposuction. Request a one-on-one consultation with us to determine if the CoolSculpting procedure is right for you.
We will help you create an individualized treatment plan tailored to your specific goals. The length of your CoolSculpting session will vary depending on the number of areas being treated during one visit. We may schedule additional sessions in order to meet your goals.
Once the treated fat cells are crystallized (frozen), your body processes the fat and eliminates these dead cells. Once the treated fat cells are gone, they’re gone for good.
As the cooling begins during the first few minutes, you will feel pressure and intense cold. This soon dissipates. Many people read, watch videos, work on their laptop, or even take a nap during their treatment.
The CoolSculpting procedure is FDA-cleared for the flank (love handles), abdomen, and thigh. With over one million CoolSculpting treatments performed worldwide, it is proven to be a safe and effective treatment for non-surgical fat reduction.
During the procedure you may experience deep pulling, tugging, pinching, numbness or discomfort. Following the procedure, typical side effects include temporary numbness, redness, swelling, bruising, firmness, tingling, stinging and pain. Rare side effects may also occur. The CoolSculpting procedure is not for everyone. You should not have the CoolSculpting procedure if you suffer from cryoglobulinemia or paroxysmal cold hemoglobinuria. The CoolSculpting procedure is not a treatment for obesity. As with any medical procedure, ask us if the CoolSculpting procedure is right for you.
Yes, you can. The CoolSculpting procedure is completely non-surgical, so typically you can return to normal activities immediately. Often times, patients return to work after their CoolSculpting session is over.
You may start to see changes as quickly as three weeks after your treatment, and will experience the most dramatic results after two months. But your body will still flush out fat cells and continues doing so for up to four to six months after treatment.
No supplements or pills are required and you do not have to adopt new diet and exercise habits. Many patients feel more motivated to take care of themselves after their CoolSculpting treatment. It is as if they get a second lease on their body and want to start anew again by taking even better care of themselves.
Many people, after seeing the results from their CoolSculpting procedure, take even better care of themselves. However, if you do gain weight, you may gain it evenly all over your body, not just in the treated areas.1
- Data on file. ZELTIQ Aesthetics, Inc.
BOTOX COSMETIC®
All of our injections are performed by our Medical Team, which includes our Medical Director and Associate Doctors.
DERMAL FILLERS
Dermal fillers add volume and fullness to skin as it ages. They are used to reverse wrinkles and eliminate deep folds. They can even enhance features like lips and cheekbones to create the look you want. Dermal fillers can also be used for a non-surgical facelift, or nose bridge augmentation.
Dermal fillers bind water in the skin to give your skin a natural, supple look. They are injected into the treatment area using fine needles. To minimize discomfort, topical freezing, dental blocks, and fillers with lidocaine are used.
Juvéderm® is a non-animal derived hyaluronic acid filler. Hyaluronic acids are used to add volume to the skin (“plumping and contouring” it) and to fill facial folds and wrinkles. We use only the most advanced Juvederm® products, VOLUMA®, VOLIFT®, and VOLBELLA®, which can last up to 18 months depending on the region injected. RADIESSE® is a calcium hydroxylapatite particle suspended in hyaluronic acid. It is similar in structure to dental enamel and bone. Because of its thick nature, RADIESSE® is placed into the deep dermal layer of the skin and can last up to 18 months depending on the injection site and the client’s metabolism. An experienced member of our Medical Team can determine which filler to use based on your unique skin anatomy and the specific results you are hoping to achieve.
Yes, dermal fillers are extremely safe. Minor side effects may include bruising and swelling at the injection site(s). There are no animal by-products in dermal fillers so there is no need for allergy testing.
Dermal fillers start as low as $750/syringe. The price varies depending on the area being injected, the filler being used, and the expected results.
HAIR LOSS
Platelet Rich Plasma therapy is an advanced, non-surgical, therapeutic procedure to treat hair loss conditions amongst patients with requirements of hair growth stimulation
Anyone experiencing hair loss is essentially a good candidate for PRP treatments, but those with early hair loss tend to respond best.
3-6. Most PRP therapy requires three treatments 4–6 weeks apart. Maintenance treatments are required every 4–6 months.
Hair restoration treatment produces noticeable results after just four to six weeks. However, it may be approximately 3.5 months before you see the results you were looking for. Due to the hair growth cycle, ideal results can take up to three sessions spaced one month apart to become apparent.
VENUS VIVA™ NanoFractional RF
Venus Viva™ is safe for all skin types and operates with the revolutionary NanoFractional Radio Frequency™ (RF) and SmartScan™ technology that delivers superior results through sectional dermal heating process minimal discomfort for enhanced patient comfort. The use of NanoFractional RF delivers energy through the epidermis, to the dermis, to generate heat and initiate skin change, rebuilding collagen and fibroblast stimulation, all resulting in tissue remodelling.
YES! Radio Frequency has been used in medicine for many years and is a proven, safe and effective technology. Your treatment provider will review your medical history and your aesthetic goals to see if the Venus Viva™ treatment is right for you.
With minimal downtime and minimal discomfort, a treatment to one area can take less than 30 minutes allowing you to enjoy the immediate and long term benefits shortly after a treatment.
Most patients see a result in as little as three treatments however, we advise a full series of six treatments for the face and eight to ten treatments on the body to obtain optimal results.
MEDICAL MICRO-NEEDLING
Rejuvenation: 4-6 treatments, 4 weeks apart
Acne scarring: 6 treatments, 6 weeks apart
Stretch marks: 4-8 treatments, 4-6 weeks apart
For optimal results, consult your clinician about the recommended skin care products pre- and post- procedure.
Typically, you will see results after the first treatment. Lasting and more significant results will occur after 4 to 6 treatments (spaced 4-6 weeks apart). Your skin will continue to improve over the next 6 months after a course of treatments and when combined with the recommended post treatment care.
For minimum needle depths, Medical Micro-Needling Treatments are painless. Treatments over 1.0mm deep, may require a topical anesthetic cream to be applied for 15 minutes before the procedure. This will render the treatments virtually pain free.
You may experience facial redness for 12-48 hours after the treatment. Most people are able to return to normal daily activities immediately after the treatment
LASER HAIR REMOVAL
Yes, your safety is our number one priority. Since laser hair removal uses light to remove the hair it is a totally non-invasive treatment. Our team ensures your safety in a number of ways:
- We perform a test patch during your consultation, then wait at least 24 hours before your treatment to see if and how your skin reacts to the treatment
- We conduct a thorough skin assessment and medical evaluation to ensure that you are a prime candidate for laser hair removal
- We shield your eyes with protective goggles during all laser treatments.
Everyone’s hair grows differently depending on age, weight, metabolism, hormones, ethnicity, medications, and other factors. But all hair grows in three distinct phases:
- ANAGEN PHASE: Approximately 15-20% of a person’s hair is in this growing stage at any given time. During anagen, the hair has an abundance of melanin (pigment).
- CATAGEN PHASE: This regressive phase lasts about two weeks. During this time, the hair stops growing and is slowly detaching from its blood supply preparing to shed.
- TELOGEN PHASE: This resting phase lasts five to six weeks, at the end of which the hair falls out and a new hair begins to grow.
The Vectus® Diode laser is considered the most effective laser at disabling hair growth in the active growth stage known as the anagen phase. Because all hair in a treated area may not be anagen, a series of treatments is necessary to remove the hair that subsequently enters the growth phase
.
We often say that five to seven treatments help to achieve maximum results. However, some areas of the body respond better than others. Dermal Laser provides consultations to help you understand the hair growth and removal process and what you can expect from your treatment. Only about 20% of your hair is in active growth at any given time, which means that even the best treatments will require multiple sessions.
Our clinic team works to ensure that every laser hair removal client is as comfortable as possible before, during, and after treatment. Everyone has a difference pain tolerance. So it’s important to perform a test patch so you can see how your treatment will feel. Many of our clients prefer to use a topical numbing anesthetic called EMLA for sensitive and larger areas.
SKIN REJUVENATION
Skin Rejuvenation is a series of face, neck, and/or chest treatments using pulses of visible light and radio frequency to effectively diminish facial redness and broken capillaries as well as reduce sun damage and signs of aging. Skin Rejuvenation treatments provide a consistent, visible improvement to your skin with no downtime, minimal discomfort, and risk.
During your 30 minutes to an hour-long Skin Rejuvenation session, you should expect to experience a mild discomfort. This feeling will not continue after treatment. Immediately following treatment, your skin may appear red and flushed; tiny capillaries may appear more visible and brown spots will appear darker. These changes will fade over a period of a 3 to 14 days.
Even after your first treatment, you will notice significant results, with your skin appearing more evenly toned. These improvements will continue to increase over time and become more visible after each treatment. Three to five treatments are recommended to achieve optimal results. These should be performed every three to four weeks.
Tanning, including self-tanners should be avoided for at least three to four weeks before and after treatment. Use of exfoliating creams or skin products containing AHA/BHA and retinol should be discontinued 3 days prior to treatment.
VENUS VIVA DIAMOND-POLAR™ Skin Tightening
Most patients see a result in as little as three treatments however, we advise a full series of six treatments for the face and eight to ten treatments on the body to obtain optimal results.
Most patients nap or just simply relax during the treatment. The sensation is absolutely pleasant and warm.
To obtain optimal results, we recommend 6 treatments for the face or neck, and 8 to 10 for the body. It is not uncommon that patients continue to see an improvement in their skin up to three months after the series of treatments is complete.
With minimal downtime and minimal discomfort, a treatment to one area can take less than 30 minutes allowing you to enjoy the immediate and long term benefits shortly after a treatment.
As you lay comfortably on a treatment bed, the technician will apply a treatment gel to the skin. This lotion helps the applicator glide on the surface of your skin. The correct size applicator is selected and the treatment provider will then begin to apply smooth and consistent movements on the surface of the skin. This feels like a wonderful warm massage. We encourage our patients to close their eyes and take this time to just relax and enjoy the quiet and focused time for them.
Relaxed and the area will feel warm with a slight pinkness to redness. The warmth and pinkness will not last longer than an hour and most often has been described as a glow to the skin
ReFirm SKIN TIGHTENING
Skin tightening is a non-invasive , non-surgical process that uses radio frequency and infrared light to tighten and lift skin by the use of multiple passes to heat the dermis causing the skin to contract (tighten). Facial skin tightening is noticeable immediately after the treatment with no downtime, making this an increasingly popular procedure. Additional skin tightening occurs over the next month, but optimal results require five treatments about a month apart.
You may experience a lingering warmth, tightness, or redness in the treated area. This will fade within a few hours of treatment. Generally, you can receive a treatment and return to work or other activities without any recovery time.
Most clients start noticing improvements after their first skin tightening treatment. However, because the procedure is designed to stimulate the natural growth of collagen, consecutive monthly treatments are required.
Although clients usually notice increased skin elasticity after their first skin tightening session, it is recommended to do a series of five treatments to achieve optimal results. Treatments are generally spaced a month apart. After the initial series of skin tightening treatments, clients opt for a yearly maintenance session to maintain their results.
The cost of ReFirm Skin tightening varies depending on each client’s specific skin condition, the number of treatments required to achieve desired results, and the need for combination treatments. Many clients will combine skin tightening with other treatments such as Skin Rejuvenation or dermal fillers. For additional information, please contact our call center at 604.638.SKIN (7546) or one of our clinics.
Skin tightening is a safe way to tighten and contour your face. Unlike other skin treatments which can be more invasive, skin tightening does not damage the surface of the skin. Clients who undergo skin tightening experience few side effects, most of which are minor inconveniences such as redness or minimal and temporary swelling.
MICRODERMABRASION
MicroExfoliation is a skin-revitalizing treatment that helps repair skin that is damaged from the sun, scars, acne and the unwanted effects of aging. Our trained professional uses gentle abrasion along with a vacuum system to remove the dead, outer layer of skin. Removing the outer layer of dead skin leaves a smoother texture and promotes the growth of healthy new skin cells.
No, it doesn’t generally hurt, it feels like a light abrasion. Our Certified Laser Technician will customize the level of pressure to your skin type. Your skin may feel warm and appear pinkish immediately following treatment, but this will not last.
There are no specific preparation instructions for this treatment. We do recommend that you avoid any substance (acid peels, heavy exfoliation, etc.) and any situation (such as sun burn) that may leave your skin sensitive on treatment day. We don’t perform Microdermabrasion on clients with Rosacea or broken capillaries.
Microdermabrasion is a 45 minute treatment. Clients will see and feel noticeable improvements after each treatment. Severe skin problems, such as deep acne scars and dark spots, will take several treatments before any improvement is noticeable.
Your skin may look slightly flushed immediately after the treatment but should return to normal in 10 to 30 minutes. Your skin will look and feel smoother even after the first treatment.
Your Dermal Skin specialist will recommend skin care products to maintain the results of your treatment at home. However, it is advisable to avoid direct sun exposure or tanning for at least a few days after your treatment. A sunscreen is essential to use afterwards since exfoliated skin has temporarily lost some of its natural protection to the environment.
Yes, you can. Microdermabrasion is the perfect compliment to other treatments, including BOTOX® and dermal fillers, chemical peels, skin rejuvenation and skin tightening. We can customize a skin treatment package for individual skin types and desired results.
Medical-Grade PEEL
Our Medical Grade Peels are a combination of Alpha Hydroxy Acids (AHA) and Beta Hydroxy Acids (BHA) or Enzymes and Peptides. These chemical exfoliations promote facial rejuvenation, reduce appearance of hyperpigmentation as well as acne and minor scarring caused by acne.
Our exfoliative treatment products are applied to the skin at a concentration predetermined level that is best for your skin type. Our medical-grade peels have the highest concentration available. The peel is left on for approximately 3-10 minutes, depending on your skin type. We then apply a nourishing mask, post peel medical grade recovery cream and a broad spectrum sunscreen.
Most clients should plan on receiving 4 to 6 peels, every two to three weeks, to achieve optimal results. A single peel will firm and freshen the skin, however improvement is gradual and seen as treatments progress.
Some people respond to a chemical peels with only mild pinkness or redness. Adverse reactions such as gentle peeling are possible.
Avoid exfoliating and applying exfoliating agents (retinol, AHA/BHA, benzoyl peroxide) or any other product which includes prescription based ingredients for about 24 hours prior to your medical-grade peel. Notify us if you have cold sores, fever blisters, or herpes outbreak anywhere on the face prior to appointment.
It is important that you refrain from using home skin care products that contain active ingredients or other topical skin products that could irritate the skin for at least 24 hours post treatment. It is advisable that you follow the recommended home skin care that your Dermal Laser Skin Health Specialist suggested. This will maintain and enhance your results.